Monday, July 27, 2009

New Food Resource Information Hotline through Hunger Solutions!

Hunger Solutions Minnesota has launched Food Helpline - a statewide food resource information and referral helpline. The Food Helpline can assist callers in locating food resources such as a food shelf, accessing SNAP (formerly food stamps) or other resources. The website below includes more information and posters. Please share with programs or clients who might be interested in learning more. Thank you.

www.hungersolutions.org/hsm-food-support-enrollment-specialist-katie-clarkson

Thank you MAAA for providing us with this recent update!

Tuesday, July 14, 2009

Volunteer Profile - Ann B.

Volunteer Order Taker: Ann B.
1. What is your Store To Door role/s? Volunteer Order Taker
2. How long have you been with Store To Door? How did you first hear about Store To Door? 1 1/2 years - I heard about Store To Door via the volunteermatch.org website.
3. What is your favorite thing about Store To Door? Being able to volunteer from anywhere provided cell phone technology and a computer are available.
4. If you could only eat 5 things for the rest of your life what would they be? Chicken Fajita, Chips & Salsa, Pineapple, Creme Filled Doughnuts and Ribeye Steak
5. What is the most interesting item you have seen in a customer order? As seen on tv items one of which was the Debbie Meyer Green Bags.
6. Share a story or comment about one of your favorite people you have met through Store To Door: One of my favorite people passed away in April 2009. He had Parkinson's disease and other medical problems. Yet he always wanted to be the one to give the order every two weeks. He taught me patience in that he wanted to talk some, it took him a while to give his order and on many occasions he didn't have the item numbers for his order. He looked forward to giving his order in the midst of all his medical problems.
7. When you aren’t promoting senior nutrition and volunteering, what are you up to? I enjoy boating, fishing and work in the Information Technology field.
8. What has surprised you most about volunteering with Store To Door? How easy it is and the reminder that I receive each week from my customers to not to take my life for granted.
9. Describe Store To Door with 5 words: A 'real', rewarding, humbling, and service opportunity.

Friday, July 10, 2009

Cub Foods and our Volunteer Program

As many of you know, Cub Foods is a major corporate partner of ours, we shop at 5 of their stores, but did you know that they offer support to our volunteer program specifically?

Cub Foods:
Provides a specially trained cashier at every shopping shift to process orders!
Donates gift cards for our volunteers - last year each volunteer received one during the holidays!
Has their own volunteer team that shops at the Maplewood store and will soon be shopping as well at the St. Paul and Crystal store!
Each of the 5 stores we worked with donated funding for the Volunteer Picnic that we held in May!
Supplies our shoppers with coffee and donuts for each shopping shift, yum!
Has unbelievably helpful staff that help shoppers find order items

Wednesday, July 1, 2009

Customer calls to say thanks!

Gayle, a customer who receives groceries out of our Crystal Cub Foods called to say thank you to her shoppers today!
"They do so well getting my order right, I just thought it was time to call in and say thank you!" Gayle continued, "I ordered a 24 oz bottle of ketchup today, which Cub no longer carries. The shoppers wrote me a note saying it was out, that 40 oz bottles were on sale, but they elected to get the 20 oz, because they knew I would not be able to use 40 oz of ketchup! They also considered how a 40 oz bottle might be too hard to lift for a customer like me, it was a perfect substitution. They are so considerate."

Thank you Gayle for your phone call! It means a lot to our volunteer shoppers (who don't often interact with customers) to hear from you how much you appreciate them!

And thank you shoppers for being considerate, detail oriented and dedicated volunteers!

- Molly, Volunteer Coordinator